The year 2020 brought rapid change and many challenges. At the beginning, employees were trying to figure out how to succeed at long-term telework, and employers sought guidance on how best to support their people. As advocates for human-centric workplaces that harness flexibility and technology in pursuit of performance and wellness, we realized that we could help by sharing our knowledge and offering support.
We released a roadmap to guide organizations in discovering their own unique version of the future workplace. This article received tons of attention—it was read over 23,000 times—and we published an updated version in CoreNet’s Leader in the fall. Realizing the level of need, we began hosting webinars in order to dig deeper into each step of our roadmap. Attendees from a wide range of professions—from architecture to HR—showed up to learn and share strategies.
Our bi-weekly series on navigating the roadmap began in May, and allowed us to share more detail on the various issues—cultural, technical, and otherwise—that were arising as the situation evolved. We also joined Density’s CEO interview series to discuss “Safely Returning to Workplace.”
As spring turned to summer, we began to notice that questions from our attendees were becoming less focused on the mechanics of dealing with COVID—cleaning protocols and such—and more about the future of work.
We had an opportunity to share more about this when our friends at Lehigh University hosted their own panel on “The Future of Workplace Post-COVID.” A prominent part of this conversation was our own contribution, which focused on change management principles and practices that could help employees adapt in the short term while also building a foundation for workplace evolution once the pandemic has passed. Later the same month, we joined Entro’s “Returning to a New Workplace”, the recording of which can be viewed here. We also teamed up with Bala Engineering to discuss how the people who design and build spaces can respond to the uncertain future of the physical office.
We tapped into our network of experts in environmental psychology, community management, real estate and facilities management, and beyond. They joined our panels to share ideas for creating a more supportive and higher performing approach to work, including how to develop strategies for the hybrid workforce, support wellness with building systems, use technology to inform workplace intelligence and design for the future of work.
A lot of the things people were telling us they needed—a greater focus on wellness, a more functional approach to the workplace—were things that we’ve always been advocating. We put together a webinar on “ABW: Now More Than Ever” to share how flexible approaches to workplace are right for this moment.
To close out the year, we looked toward the future. Amidst wide adoption of telework and a renewed focus on wellness, companies face new questions about the value of physical work environments. Enter corporate coworking, which combines strategic colocation with the amenities and services of the serviced office. In ““Sharing Space: Coworking Goes B2B,” we discussed how companies can use the serviced office model to enable cross-firm collaboration, spontaneous interactions and knowledge-sharing that improve how work is done.
We are grateful to have had the opportunity to guide individuals and companies through a difficult year, and we look forward to continuing to serve our—virtually or in person when circumstances allow.
To see what’s coming up next, check out our upcoming events.